POSITION OUTLINE: 

Responsible for the collection of severely defaulted Mortgage, Home Improvement and Personal loans. Contact debtors via mail and telephone in order to collect debt in full, work out a settlement agreement or make payment arrangements. Maintain the system notes to retain a full history of all information obtained and action taken. 

 ESSENTIAL FUNCTIONS: 

• Negotiate work-out plans or settlement agreements with debtors or their attorneys
• Obtain and verify bankruptcy filing information
• Monitor senior Mortgage foreclosure proceedings for sale results, when applicable

Review and analyze the following in order to proceed with collection attempts:

• All documentation and data contained in the physical file and system notes
• Loan contracts, Line of Credit Agreements and payment histories to determine terms and compute arrears
• HUD1 settlement statements in order to negotiate short sales with realtors, title companies, attorneys or mortgagors
• Credit Bureau Reports and Accurint skip trace or property searches
• Additional duties as assigned by Manager

 ESSENTIAL QUALIFICATIONS:

• Minimum of 1 year Mortgage Loan Collection
• MS Word and Excel                                  

CHARACTERISTICS:        

• Strong Organizational Skills
• Good Verbal + Written Communication Skills
• Team Player         
• The ability to keep information confidential